We’re here to help

Contact Us

We’d love to hear from you. Whether you have a question about your order, our products, shipping, returns, or anything else related to EVREA, our customer-care team is here to help.

01

Customer care

Email: hello@evreabeauty.com

02

Response time

We aim to respond to customer inquiries within 1–2 business days, Monday through Friday, excluding U.S. federal holidays.

03

Order questions

When contacting us about an existing order, please include your order number and the email address used to place the order so we can assist you more efficiently.

04

Returns

To request a return, please contact us within 14 days of delivery. Please do not send products back before contacting us and receiving return instructions.

For additional information, please see our Refund & Return Policy.

View Refund & Return Policy →